Privacy Policy

Last Updated: March 2026

1. Introduction

ExpertSampling ("we," "us," or "our") operates as a market research company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data when you use our website and services.

We comply with global privacy regulations including the GDPR, CCPA, and other applicable laws. Your privacy and data security are fundamental to our operations.

2. Data We Collect

We collect different types of information depending on how you interact with us:

Contact Information: Name, email, phone, company, and address
Research Data: Survey responses, demographic information, and feedback provided through our research studies
Technical Data: IP address, browser type, device information, and usage patterns through cookies and analytics
Panelist Information: For individuals joining our research panel, detailed demographic and professional profiles

3. How We Use Your Data

We use personal data for the following purposes:

Conducting market research studies and surveys
Responding to inquiries and providing customer support
Sending marketing communications (with consent)
Ensuring data quality and fraud prevention
Complying with legal obligations
Improving our services and website functionality

4. Data Security & Protection

ExpertSampling implements industry-leading security measures to protect personal data:

End-to-end encryption for sensitive data transmission
AI-powered fraud detection and identity verification
Multi-layer quality assurance and data validation
Restricted access to personal data on a need-to-know basis
Regular security audits and compliance reviews

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For research data, retention periods vary based on study deliverables and contractual obligations. You can request deletion of your data at any time (subject to legal retention requirements).

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right of Access: Request a copy of your personal data
Right to Correction: Correct inaccurate or incomplete data
Right to Deletion: Request removal of your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Opt-out of certain data processing activities

To exercise these rights, contact us at privacy@expertsampling.com.

7. Cookies & Analytics

We use cookies and similar tracking technologies to improve user experience and measure website performance. You can control cookie preferences through your browser settings. Some essential cookies cannot be disabled as they are required for website functionality.

8. Third-Party Sharing

We do not sell personal data. We share data with:

Service providers (cloud hosting, email, analytics) under strict confidentiality agreements
Research clients (anonymized or properly consented data only)
Legal authorities when required by law

9. International Data Transfers

ExpertSampling operates globally with offices in India, USA, UK, and UAE. Data transferred internationally is protected by appropriate safeguards including Standard Contractual Clauses (SCCs) and adequacy decisions.

10. GDPR & CCPA Compliance

GDPR: European residents have specific rights under GDPR. We process data lawfully based on consent, contractual necessity, or legitimate interests. Our Data Protection Officer is available at dpo@expertsampling.com.

CCPA: California residents can request access, deletion, or opt-out of data sales (which we do not engage in). Submit requests at ccpa@expertsampling.com.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services indicates acceptance of the updated policy.

12. Contact Us

For privacy questions or to exercise your rights:

Email: privacy@expertsampling.com
Phone: +91 8396768823
Address: ExpertSampling Global Headquarters, USA